Privacy Policy

Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you browse our website, place orders, and use our skincare shopping services. We are committed to safeguarding your personal data and complying with relevant data protection regulations, delivering a safe, transparent, and trustworthy shopping experience for all customers.

Information We Collect

We only collect necessary personal information that you voluntarily provide or automatically generated during your site visit, including but not limited to contact information, shipping details, payment verification information, and website browsing behavior data. All collected information is strictly limited to business operation and service optimization purposes, with no excessive data collection.
When you create an order or contact our support team, we may collect your full name, email address, shipping address, contact information, and payment-related confirmation details. During your visit, we may automatically record basic browsing data such as device type, access IP, and page interaction status to optimize website usability and customer service experience.

How We Use Your Information

All personal data we collect is used for legitimate and necessary business purposes only. We use your information to process and fulfill your orders, arrange product shipment and delivery, verify order authenticity, and handle after-sales inquiries, return and refund applications. Your data also helps us optimize our product lineup, adjust website experience, and provide you with accurate skincare product service and support.
With your consent, we may send service updates, skincare tips, and exclusive promotional notifications via email. You have the right to opt out of marketing communications at any time, while still receiving essential transactional and administrative order notifications required for service guarantee.

Information Protection & Security

We adopt strict industry-standard technical and management security measures to protect your personal information from unauthorized access, disclosure, modification, loss, or illegal use. All user data is stored and encrypted securely, and we regularly update our security systems to resist network risks and ensure long-term data safety.
We strictly restrict internal access to user personal information. Only authorized service and operation personnel can obtain relevant data for order processing and after-sales service purposes, with strict confidentiality supervision in place.

Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to any third-party institutions or individuals for commercial purposes. We only share necessary user data with trusted third-party service providers who assist our business operations, including logistics providers, payment processing institutions, and website technical maintenance teams. All cooperative parties sign strict confidentiality agreements and are prohibited from using user data for any other purposes.
We may disclose your information only when required by legal regulations, official judicial procedures, or to protect our legitimate rights, user safety, and public interests.

Data Retention

We retain your personal information only for the duration necessary to complete the service purposes or comply with legal obligations. After the service is fully completed or the legal retention period expires, we will securely delete or anonymize your personal data to avoid unnecessary data storage and risks.

Your Rights

You have the right to access, check, correct, and update your personal information at any time. You may also apply for data deletion or withdraw your marketing communication consent. If you need to exercise your data rights, please submit your request through the Contact page. We will verify your identity and respond to your application in a timely manner.

Policy Updates

We reserve the right to adjust and update this Privacy Policy according to business optimization and legal requirement changes. Any updated policy will be displayed on the website officially, and continued use of our website and services constitutes your recognition and acceptance of the latest policy terms.

Contact Us

If you have any questions, doubts, or requests regarding this Privacy Policy and your personal data protection, please contact our support team through the official channel on the Contact page.